Office Hours 7am-3pm

Phone Hours 8am-2pm
Tuesday-Friday (Observes State Holidays)

(225) 361-0698
12041 Bricksome Avenue, Suite B, Baton Rouge, LA 70816

Web Accessibility Management Policy

I. Content Standards

The Addictive Disorder Regulatory Authority (LA-ADRA) formally adopts WCAG 2.1, Level AA as our minimum technical standard for all web content, including our public-facing information and digital resources.

II. Responsibilities & Authority

To ensure consistent oversight, the following roles and entities are designated as the authorities for digital content:

  • Content Authority: The Executive Director (Lauren McNeal) is responsible for the creation and accuracy of all official content, including social media and public notices.
  • Publishing & Technical Authority: Kesler Designs is the sole authorized entity for the technical implementation of the website (la-adra.org) and the management of the public certificate search databases.
  • Third-Party Vendor Responsibility: Certemy.org is the third-party provider for LA-ADRA’s Self-Service Credentialing Portal and Public Registry. Certemy is responsible for the technical accessibility and WCAG compliance of the host platform and its internal workflows.

III. Approval Procedures

Before any new content or database update is published:

  1. Technical Screening: Kesler Designs performs a technical audit to ensure a minimum contrast ratio of 4.5:1 and that all navigation is accessible via keyboard and screen readers.
  2. Executive Review: The Executive Director reviews all content for plain-language clarity and ensures that all non-text elements have appropriate alternative text.

IV. Accessibility Statement & Contact

Should you encounter any accessibility barriers, please contact:

Name: Lauren McNeal, Executive Director

Email: lauren@la-adra.org

Phone: (225) 361-0698

Address: 12041 Bricksome Ave., Suite B, Baton Rouge, LA 70816

LA-ADRA is committed to ensuring digital access.